If you’re having other issues with your Hue Sync Box such as the lights not syncing or the Sync Box losing connection to your Hue Bridge, here are a few additional steps to try: If you’re having difficulties, ensure all of the lights are connected within the app or attempt some of the fixes outlined below. You should now be able to use your sync box. Solid white indicates that the box is connected and ready to go, flashing white indicates that the lights are syncing. If your Hue Sync Box is displaying a white light, either flashing or solid, then you don’t have anything to worry about. Philips Hue Sync Box Solid or Flashing White
Hue sync lights how to#
If this doesn’t work, a Philips hue forum caught my attention as someone had worked out how to do a hard reset for the sync box, this is another approach you can try: You will then need to go through any previous setup steps again. To do this, hold the button on the front for 30 seconds. The standard way to fix this is to reset the Hue Sync Box. This usually happens when the Hue Sync Box is trying to connect to a Wi-Fi network that is inaccessible. If you come across a flashing yellow light, this means there is a Wi-Fi error.
Hue sync lights full#
For more details on how to do this, I have a full guide to setting up your Hue Sync Box. To resolve this, you’ll need to download the Hue app and go through the setup process.
This is the first colour you’ll see when you plug in the box for the first time. If the LED indicator on your Hue Sync Box is flashing blue, this means it’s turned on and ready to be connected. Below is some more information about what to do when you see each light. You’ll also briefly come across a green light during the setup process but it never remains on this colour for long.
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